In the event that any PCmerge Cloudbook has been identified as faulty or damaged, the following details must be submitted:
CQ Information Technology is the authorized repair centre for PCmerge Australia.
Please Contact them directly for any Service, Repair or Warranty Enquiries.
CQ Information Technology (Australia)
(ABN: 61 609 185 293)
Shop 11/58-62 Fitzwilliam Road,
Old Toongabbie NSW 2146
Ph: 02 9896 0654 Mob: 0425 380 750
(Please note: Damaged devices – for example, broken screen, hinge, case, pen, keyboard or battery compartment – are not covered under warranty, however they may be inspected for possible repair and quotation).
Customer Service / Repair / Warranty Form
When this form is submitted, a Return Material Authorization (RMA) will be generated and sent back to the originator. A copy of that RMA must accompany the return to: